Customer Ratings & Reviews

If something ever happens to my purchase, I have worry free coverage

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

I did call geek squad for a warranty on one of my tvs. The fix the problem really quick.

Had the Geek Squad come mount my 75 in sony and it looks amazing. Job well done!

Highly recommend getting the extended warranty. It is well worth the cost.

Geek squad covers everything if it goes wrong. Love the coverage and the service. Saves you from buying a brand new tv

The protection is worth having especially when you purchase electronics you will have a peace of mind knowing your items are protected

the agent for me to call me when you can leave work at work great job!

Having the geek squard on my side. Feels good. They are very helpful

Best protection service for small items. Great to have, it will save the pain of loosing items on those days when you least expect it

Pricey for a 2 year service fee but does cover everything but physical damage. Hope device covered doesn’t break s down

When you buy a specific tv you need extra coverage, buy this.

Hopefully this pays for itself in the end. Always nice to know there is a protection plan.

I bought this insurance for my television, because it guarantees me if it suffers any accidental damage, they will replace it or fix it for me.

I have used them for my PC but not for the TV as haven’t needed to. They were great on the pc, which is why i bought for the TV.

These guys save my butt more times than I wish to admit too!

They knew what I was asking about with what little info I had given them . also quick to start a service call for me

Haven’t used it yet but, have used the Geek Squad in the past!

The Geek protection plan gives a sense of security. It pays for itself in the long run.

Never mad that I got it. I didn't understand at first but there are different types of warranties. Just make sure you know the difference!