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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 912 Showing 18,221-18,240 of 30,554 reviews
  • Rated 5 out of 5 stars

    price was right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right. With the product I bought so ya cant say anything bad about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price was right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right. With the product I bought so ya cant say anything bad about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REST EASY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to have this “peace of mind” for 5-years st a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have protection and not need it than to need it and not have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart to have appointments. Helpful with minor things and complicated things. Always professional. Thanks to the geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty was purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    warranty was purchased. no additional service was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it must get ! Covers just about everything . Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I.oibr the security of having a warranty that covers everything with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the bomb.com. Very efficient, full of knowledge and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Don't Know What This Covers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember why I bought this coverage but I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always purchase the extra protection for added peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORRY FREE REPAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Sony 75inch 900 tv. GREAT INVESTMENT. NO WORRIES ABOUT REPAIR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great to work with returning my warranty tv and helping me buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get your protection on all your devices especially Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost to replace defective items hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to purchase Warranty for ones big toys

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Geek Squad warranty program! Our previous TV was affected by lightning and was able to be replaced at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv its the best i love the apps and how it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the protection just in case we need it. The Greeks always do a great job.

    I would recommend this to a friend