Customer Ratings & Reviews

The geek squad has never disappointed me. Anytime i called with a issue they guided me through each step with no problem.

It’s definitely worth having protection in case anything happens.

Get one. Had a Sharp TV several years ago. It started to die about 2 months before my extended warranty expired. Best Buy sent a technician to my home and when he found that he couldn't replace a defective part, BB refunded my original purchase price and even prorated what was left on the warranty.

I enjoy the services that come with this quality.And I would really recommend it..

My son's tv went blank a year after purchasing it. I bought the 5 year warranty for the tv. I called geek squad and they told me that tv was not in stock. So they upgraded me to the next best tv available. Three days later the tv was delivered and they took the old tv back with them. Service was on point.

The colors are unbelievable. It has built in surround sound. There are more channels and apps to count. I am very happy with this purchase.

The young lady who helped me was great very service will be going back again I was very impressed with her knowledge of the products I was looking at extremely helpful and courteous

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

Just purchased this service but it gives me comfort if something should happen and i have the Geek Squad.

Been there before you guys do excellent work thank you

I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

Excellent service. Highly recommend if you need help!!

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

Used mine on a floor Model tv Turns out it had an issue that rebooted it every 30 min. Was totally worth it

I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

Like the tv has great picture quality and like it has the apps on it

Sounds like I'm an add but after I started getting these warranties I realized how amazing they really were. If something doesn't charge right they fix it/trade it in for a newer item, if you drop it they fix it/get you a new and or better one, even if you plug it into the wrong power brick and fry the device like I did to my old 3ds they'll let you trade it in for the new 3ds. No matter if it's a 50$ alexa that gets knocked off the table by your cat or a 1500$ tv that jumps off the wall they'll help and get you back up and running.

Received brand new 75 inch Samsung TV with no delivery defects. Also received my purchase in anquick and timely manner. My new television produces a clear and ceisp picture with perfect smart app capabilities. I would highly suggest this product to anyone looking for a new television and for an affordable price.