Customer Ratings & Reviews

A warranty that you want to have, security if you have a problem they will address quickly if there's a problem but I never had any problems with Samsung TVs.

my tv was 40 days old and the hdmi ports burned out , made a call and got a repair person out the next week

Good service you guys are good to the customers v

Come on, when you buy a TV, you gotta get geek. Squad protection

I highly recommend Geek Squad extended warranty. I have had 2 TVs fail which, were covered by the warranty. Best Buy replaced both TVs no problem. All I had to do was make the phone call; the new TV was delivered, and the old TV taken away. In fact, I upgraded the last time and just had to pay the difference.

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

I have a rest of mind knowing that if there’s anything going wrong with my setup, I’ll have a timely response from the Geek Squad to repair or replace the faulty parts.

Bought this for my second TV I bought from Best Buy just for a peace of mind at a great cost. I believe in Best Buy and I know they'll honor my warranty when I need it the most!

I had to use Gerk squads protection. They made it very easy to replace the AC.

It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

Worth every penny for peace of mind at a good price

[Employee of bestbuy] Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

Geek squad protection is absolutely worth the price.

The guys that came out did a great job and we’re super friendly

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

Didn't not use this service! Do have the Geek squad warranty

Great technical advise always . You can always count on them

Hope I never have to use it, but this is a great and affordable option for accident protection.

I always get the geek squad protection plan I like to be aware covered

Online chat with Mois was great. Quick and services scheduled quickly.