Customer Ratings & Reviews

Glad that I have the extra warranty for my equipment.

geek squad is the best technology service for all devices

Didn’t need to use any service at the time........

It's always best to have protection iiib electronics these days

2 year warranty for a good price. people should buy

Always good to get a protection plan on your items if they fail geek squad has you covered

I plan to use this if & when needed. I'm happy I have it in place for when that time comes

nice support and your product is in right hands.i will refre to all my firneds

I had questions and need help set up. They walk me through.

Greek Squad warranty came in handy. I’m glad a purchased.

ITS GREAT I feel protected by geeks who fix anything

Great price for 2 year geek squad protection plan.

This plan is basically useless. I was not informed that in order to really fully protect my TV that I actually needed to purchase a Geek Squad Protection plan AND a plan to cover anything that might be interpreted as "accidental damage". I have a 55" Samsung (second one purchased from best buy) that I called Geek Squad about. They were easy to contact and quick to diagnose the problem remotely, but they stated that the problem with the screen was "impact damage" and would not be covered by my plan. I bought the plan in the first place because I had previously only physically moved another TV in a moving truck about 3 miles, and the TV's are so sensitive to any movement it totally killed the screen. It was not under warranty, so I found myself purchasing another one, only adding the protection plan to protect myself this time. Or so I thought. I am not happy with what I was sold here and should have been more informed about additional protection options to be truly fully covered.

So far have not had to use protection, my TV is running fine.

Services is ok ,u have to call them and take product to store to in order to get fix

I have not used the 5 year plan to date since most of the items I have purchased recently. Therefore, I do not have an opinion on the plan.

love the specs the features the view but the streaming feature is to slow for such an expensive tv

Hope I never need it but then I will consider it a waste of money. A no win situation

Wonderful deal on this protection plan. Glad I got

I gave it 3 stars because they no longer cover accidental damage. Plus it’s still pretty expensive. Made the warranty more worth it. I know extended warranties are a waste of money. But I wanted it for the peace of mind because I spent so much on my tv. Hopefully Best Buy won’t screw me over when it comes time to use it.