Customer Ratings & Reviews

The reason for the 4 stars is because of all the problems trying to set up the appointment to come out and install the Tv. I purchased a 55” smart tv. The installation appointment was changed 3 times. Other than that the service was great!!

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

Excellent service and an affordable solution 10/10 would recommend.

I always get geek squad protection on my larger ticket items. It gives me piece of mind!

Not really certain how to review this since I haven't had to use it? Honestly I don't know why but for some reason I'm not uncomfortable at all knowing that a squad of geeks are at the ready to aid me in my time of need. Thanks Geek Squad your the coolest!!

If your buying electronics you better purchase Geek squad warranty.

Geek squad knows everything, really kind people and always willing to help

I have purchased the protection with tv it gives a piece of mind

Makes me feel safe I have professionals that will work on my products.

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

Hope I never have to use it. But if needed they will come to my home to repair.

Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

Highly recommend for everyone cant go wrong without it

The geek squad offers great service for repairs if needed!

So from past bad experiences of not getting the protection plan because I wanted to save a buck. I'm absolutely pleased with having purchased any protection plan from geek squad. You will definitely be happy when something stops working and you have the plan. Everything I purchase from best buy i always get there protection. I've had several $2000 TV's or appliances mess up or need repair. With the plan they have been fixed professionally at no cost to me or replaced. All technicians are professional and I'm very pleased with the overall service.

Due to scheduling/personnel shortages/general societal chaos etc it took a full week before anyone could get out to help us. I do not blame GS in any way. Once Steve arrived everything was taken care of in minutes. The entire process was explained and all will be well in just a few hours.

I really hate the geek squad when it comes to cell phones, but, my TV experience with geek squad was exceptional. They were quick, and had some options I wanted at a super low price. They were also ready to take care of my situation, before I was, that is quick service

Haven’t needed to use it yet, but I know how great protection plans are with best buy

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems