Customer Ratings & Reviews

while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

Great tv for the price. Easy to hook up to wifi with quick response and awesome resolution while watching. Definitely recommend purchasing. Will not be disappointed!

Fast and easy delivery and great service online. Will buy online again. .

Great people and great help they answered all my questions right away

Good option if you need to use the service to service electronics

I've been buying Geek Squad Service Protections for every purchase over $250 for 20 years! I've only had to use it once...but that ONE time, I saved the cost of I don't know how many protection plans for how many products! I advise everybody who asks to always get the added warranty protection!

I will continue shopping at bestbuy, great customer experience.

Geek Squad always providing great and excellent services.

used but in very good shape love it just like new thank you

Geek squad is the best. I hope I don’t have the need to use them, but if I do, I know that it will be fixed correctly.

Have not needed it yet but I feel secure that I have it Had Samsung 70” after 19 months it crapped out n I didn’t have Geek warranty it was never sold to me at the time

Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

Must have for electronics that get a lot of usage. Plus, I get this for anything I spend over $100 for as I don't like taking chances and wasting money for things that could possibly break. Now if it breaks after the warranty runs out then that's fine with me as I got my money's worth in my opinion.

Best warranty for electronics! Feel much safer with the Geeksquad.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

Fortunately, haven't had to use it yet. But with prior experience with another product... It was a bit inconvenient to have to set up an appointment in order just to drop off and pickup for service. (This prior to Covid). And what happened to be wrong with product wasn't covered under the plan. It was a bit deceptive in what it covered when purchased. I was under the impression that if anything went wrong with product, it would be corrected. You need to pay attention to fine print, to amount of time of warranty and to specifications of what will be covered. Ended up costing me additional money to get repaired. In this instance, not worth the coverage price. Yet, on the purchase of a different product... it was repaired 3x's. Again with the appointments for pickup and drop off. (Prior to Covid) Finally, was replaced with a comperable item. The one I had purchased had been discontinued. In this case, the plan was worth it, minus the inconvenience of picking up and dropping off by appointment. It was just strange that they wouldn't discuss anything with you about problems with product without an appointment. So it basically comes down to what you're purchasing, cost of products and cost of replacing them, as to whether or not price of additional warranty is worth it.

The Geek Squad is the best! They are always helpful when I have a problem. I wouldn’t buy a product without getting their protection plan.