Customer Ratings & Reviews

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

Have always used Geek Squad and i have never had anything but a great experience with them

I have never had any trouble getting replacements for products that have gone bad within the warranty period. It is money well spent if you do not want to have to pay to replace the product if it is defective outside of the manufacturers warranty.

Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

Definitely worth having as my TV had an ink leak geek squad took care of it

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

Not needed 2 weeks waited for delivery And wasn't happy with the tv

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Reasonable pricing and an extensive warranty plan.

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

I bought this for an open box TV, but I have returned the TV and never used this.