Customer Ratings & Reviews

The crystal UHD 4K TV is a great TV. The picture is bright vibrant excellent clarity. The smart TV functions are well displayed and easy to navigate. The HDMI cords connectors on the back of the TV are easy accessible. I was able to hook my soundbar up with no complications at all. His settings menu is easy to navigate. I would recommend The geek squad services and warranty when you buy your TV. Geek squad is helpful friendly. They help me navigate through problems with past items I purchased with ease greatly recommended

Geek squad delivered and set up my Hisense 75” mini led tv. They arrived on time, was very professional and informative and please t to work with. Would use them again for my next tv.

Great tv. Only wish it had the blackout screen to only listen to sound while i am sleeping.

Hope I don’t have to use this but it seemed like a great add on for modern electronics.

always there when we need them- I can walk in or call for remote help - thank you

I have yet to actually score this review for the TV because idk what it exactly cost so i’ll update it later

I (thankfully) haven't needed to use my warranty yet, but Best Buy made it super easy and affordable to protect my purchase!

Love my TV. Buying last years model and Open Box saved nearly $1,000 from buy this years model!!!!!!

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

Geek squad is the best. The process was easy and fast.

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

Excellent agent and great attention, easy used and comfort

I am happy I purchased the Protection plan, gives you peace of mind abd there when you need ir most.

I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

Love it grand daughter was very happy. And easy to set up

I’m not sure we needed this but for the price and just taking into the store if something did happen it was worth the $19

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.