Customer Ratings & Reviews

I have had excellent experience with geek squad protection plan

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

It is a piece of mind. Great way to protect your purchase. when something goes wrong with our equipment Geek Squad is there to fix it or replace it.

[Employee of bestbuy] Very good, helpful and easy to use I recommend to get this service

I always purchase Geek Squad. They have come in handy many times.

Very good quality TV brand an looks even better hanging in my living room wall

Always good to have security on your products. The price was good too

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

Always excellent customer service from my Best Buy Geek Squad repair team!!

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

I recommend everyone to buy Geek squad protection - it will come in handy of there is any issue with your tv

I always like to get warranties on electronics and this was a reasonable price.

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Helpe set up smart tv to my new receiver ove the phone.

The best warranty that is offered, always takes care of the problems that can happen

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.