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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 30,807 reviews
  • Rated 5 out of 5 stars

    Agent On-Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on-time & efficient. Mounted my TV & Stand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave Best Buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad protection for all of my devices because Best Buy has your back if something goes wrong. They've come through for me on previous experiences and will never leave Best Buy without this coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a excellent experience and very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no need for it yet. Best buy has always had great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Im geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust the geek squad! They are lifesavers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy With Any Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra coverage is definitely well worth it especially if coverage for something like electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and efficient. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect to care you tv is perfect warranty no problem to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound issue with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the sound went out the geek squad was very helpful in getting the sound back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lov'n my man scape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% Pleased with my purchases and the Best Buy sales team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Amazing! A must if you have kiddos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find geek squad to be a must for me. A must especially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There if you need help. Talk you through any issues that you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad response and installation was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best great recommend not tension Best Buy best please use

    I would recommend this to a friend