Customer Ratings & Reviews

it is like buying life insurance...you hope you never need it. We have not needed it.

A very good service for someone like myself who isn't the most tech savy!

Haven’t used geek squad on current tv but used it on tv I purchased years ago and ran into no issues, tv was repaired with new parts and had no problems after even up to when I upgraded to a 4K. Tv was fine and working even then, actually sold to my brother in law.

Nice to know I have this service if something were to go wrong.

This is the best TV I have ever bought, picture is just too great love it. I bet no one can't go wrong with this TV the motion ratio is 240 which is way much better than 120 plus voice recognition remote control and 3D.

Decent price, works well in my bedroom. Only thing I disliked was that i can not downlod hulu on it…

For any device that might wear out and break within 2 years these hassle free warranties are a must. I recently replaced a television with one of these warranties and the process was fast and easy.

This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

Totally worth it. My cat broke my last tv so this is a no brainer for me

I like having the protection plan. It's a "just in case" that is good to have if something should go awry. I have it for my desktop and have renewed it to keep it in tip-top shape. It is worth having.

Have had great experiences in the past with helping

The tv would not pick up off air channels. Exchange for another tv.

Great protection plan. Gives me peace of mind that if anything goes wrong they will replace it. That's why I buy from Bestbuy specifically for the protection plan.

You have to get the geek squad coverage are you crazy?

Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

Not the first time I have bought the protection plan, anytime I have had to use it the process was easy and was well worth the purchase. It has saved me more times than I want to admit.

Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final