Customer Ratings & Reviews

Worth it, especially when you have tv’s or anything you want to protect just incase.

The Geek Squad is amazing. They come to your location or call you and walk you through the process over the phone. They definitely know their products. They helped me with my TV!

I have had and needed to use BB's protection in the past. I would recommend it to anyone who is making a large purchase. For big ticket items, it is NOT a scam and totally worth every penny.

Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

I will be glad not to have to use it but we know we will have no problems with using this plan. We have had this service before with other equipment.

I get geek protection on all my devices. They cover everything and support the purchase.

Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected

very good attention excellent service very friendly

I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

Does the job a warranty should do. Not much else to say.

Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

I haven't had to use this yet, but I'm glad i bought it! The manufacturers warranty is only 1 year!

love geek squad for other items that I have purchased they are very helpful

I have had geek squad protection for multiple items for many years, I have used the service and have always had a positive experience.

Safe, easy and reliable! I always recommend Geek Squad!

The geek squad protection has always been dependable for me and worth it. They try to solve the problem one way or another to please the customer.

The agents connected all my devices they made it look easily and explained how to properly use it.

I purchased the geek squad protection plan just in case something goes wrong with my TV. You never know! And it's great knowing I have this protection even after the manufacturer's warranty runs out.

Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.