Customer Ratings & Reviews

GeekSquad agent was very professional and helpful and friendly he explained everything about tv and his procedure

It’s always great to have the extended warranty in the event that something happens to the product is covered

Good technicians with great customer service skills. Very busy though. Had to wait a week to get help to hang TV hangers.

I’ve Always had a Very good experience with the geek squad warranty. Never an issue.

I haven't had to use this service yet. I am glad I bought it though to protect my purchase. for the price it is definitely worth it with kids and dogs running around.

Upon downloading my Anti virus I was asked if there was anything else I wanted after listening to me I was given an ETA when everything will be done. True to his word my notebook was ready in fact sooner that estimated. Everything was as I requested.

Protect your purchase with a protection plan. Gives you peace of mind for 5 yrs.

Haven't had to used it yet -- Hope not to need it either

Haven't use this service yet but will be nice in the future if anything goes wrong

Always better to be safe then sorry when it comes to protecting your electronics. Glad Best Buy offers the geek squad!

So far no issues! Better safe than sorry ! Last time I bought a tv and didn’t get the extended warranty I regretted it

Have not had to use it but its just the feeling of knowing that if something goes wrong i got it. Its on my tv.

Worth every penny If you are spending money for a great TV. Protect it

Best service department in any store. The agents at the woodland hills location in California are above and beyond helpful

I love it picture is great Samsung id amazing and it is alot bigger of a tv then our last!

Bought this for the protection. So far so good but tv is still new! Lol

Protection for television is always a must for any major purchase… I would recommend to get this protection so you don't have to worry about what you purchased…

Good protection for the price point. I hope I never need it though.

Even though I paid little fir my tv I went for this

Great value and very convenient as far as the repairs go, you simply call and the come take care of the problem