Customer Ratings & Reviews

TV is awesome. Picture quality is outstanding could not ask for a better TV Amazon fire TV is the best it has everything you could ask for more a hell of a deal.

I got this option just in case something happens to my tv. I have had the opportunity to use it.

Haven't had the chance to use it yet but I have heard great things. Thank you for offering such a good service protection package.

No problem claim service. If you have a claim the extended warranty is a great invest at a reasonable price.

You guys are very friendly. Helpful answered all my questions. Always come back to you guys.

Happy with my purchase. The delivery was first thing in the morning. They contacted me. They were professional, courteous, quick, informative. I was happy.

They are good at there job very courteous and seems to be knowledgeable with the equipment

No, mount was necessary. Thank you Bestbuy easy installation

We purchased this TV to replace a Samsung 65” that a surge from the cable company had caused our HDMI ports to be blown. We had that moved into another room for streaming, & now we enjoy the larger screen mounted on a very large wall above the fireplace. All was hung & mounted professionally by geek squad.

As seen in the attached picture. After only ONE year the panels on my 'Samsung - 85" Class 7 Series LED 4K UHD Smart Tizen TV' went bad. Geek Squad Protection allowed me to the amount I purchased for the tv in store credit to avoid having to get the same tv. Thank You!

I am so happy for the geek squad and all of their knowledge. They have been a huge help in my journey to becoming tech savvy. Thank You for all you have done for me and I will continue to support them in the future.

High install over fireplace. The 2 squad members worked well together.

The manager helped me grab this t. V, it was last minute, and it was the only one on display

I've been a Geek Squad customer for two years now, and I can confidently say it's been a worthwhile investment. Their consistent and reliable technical support has made navigating the ever-changing tech landscape a breeze.

Guys did an excellent job hanging a 65 inch and 83 Inch LG OLED tvs for me

Purchased as an additional layer of insurance. I've had nothing but great service from Best Buy when I've had bad luck with products and needed to use this service for replacement in the past. Definitely worth every penny as manufactured products (especially those from China) are just not as durable as what we could have expected in the past.

Only warrenty that im aware of that covers the dreaded Burn-in on Oled televisions. After dealing with it on a prior tv without having the warrenty, i wont do it again! Peace of mind for the next 5 years!

Geek Squad service is the BEST I have never purchased before but after the great experience I will always purchase

I need to replace my all Samsung tv and I got this one love it ! I just installed the fire stick and that’s it movie days movie nights so happy with my purchase the only downside is that the real measure for the tv don’t add up is like 44 inches not 50’ but the box was for a 50’ inches tv so I don’t know what to think anyways :( good price and quality!

Friendly and helpful. Answered all my questions and did a perfect install.