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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 975 Showing 19,481-19,500 of 30,833 reviews
  • Rated 4 out of 5 stars

    W2 Year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our new 75" Samsung TV. Seems to be worth the cost should anything go wrong with this sizable investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I'll never need to utilize this option for such a great purchase. I'm glad that I had this as an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They are friendly and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop has worked great since the Geek squad worked on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my husbands computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already use the service twice. Making an appointment was simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for any of your electronic purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, 2 year warranty and a very good price!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy warranty with any purchase always had good experience with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a smart choice to snag the warrenty! Customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great idea when purchased items from Best buy can never go wrong with it. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven't use this, I didn't even knew I had this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the Geek Squad service for my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to purchase geek squad protection plans for items such as TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I never had to use this but it was nice to have in case I would have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Really Needed Yet, But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on recommendation of BB salesman, due to high price of LG OLED TV. Haven't needed yet. Hopefully won't but will be glad I have it if something goes south in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV, good work, ill know more about this service when I get my system in my truck. Hope its another good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad, the agents are great, polite and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with geek squad protection on your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for extended protection; fortunately have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pelao

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job and good services.i will recommend to my friends.

    I would recommend this to a friend