Customer Ratings & Reviews

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

Glad this is an option they are great, any services need 10/10

The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.

Great deal for dealing with my computer and issues and new parts.

Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

Haven't used it, but glad I have it in case of a problem.

We bought the 5-Yr warranty from Best Buy for our 55-in TV. We had a problem about 2 years later which was fully covered by the plan. We had a pixel issue about 5 months later which couldn't be fixed. Best Buy replaced the TV with the newest version for no charge at all. They even delivered it to my house and picked up on the old one! I will be buying the plan again.

Having my geek squad protection helps me set my mind at ease for the next 2 years of owning my tv

I've used Geek squad in the past and they gave me great customer experience with my Tv

Hopefully we wont have to use it. But price was decent and worth a little extra.

Excellent subscription I love it and use it a lot they help with everything

I think that ut is great knowing that if I have a problem that I can take it to them for help.

Since the Samsung t.v. collapsed with in the first couple of years, and my t.v. was replaced with a Sony, because of the 5 yr. warranty I bought in the beginning ~~ I bought another 5 yr. warranty for the new Sony.

Very helpful and easy! Tv would not turn on and they came in to replace it!

I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

Excellent service and response when needed. Replaced a TV that quit working.

This right here is a must have. They brought in my TV and it had a crack in the middle of it and I called them and they came out the next day with a brand new TV. They didn't ask a lot of questions they just replaced it they said my warranty was good and it was here to help me answer me if I had any problems or complications called them and they will take care of everything. Having a warranty on your stuff that you purchase at Best Buy is the best thing that you can ever do.

Really good service and nice to know I have something to fall back on