Customer Ratings & Reviews

I will continue shopping at bestbuy, great customer experience.

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

Excellent product, works great and I highly recommend it

I’m glad i added this on bc they help me with all my problems if needed

No review nothing to say pleasure dont as me ha my use the stevice

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

Purchased a new TV didn’t want the headache I recall the difficulty we had putting the other TV above the fireplace so I opted in for the geek squad protection and installation so very handy it was nice as they took the TV off the wall and put the new one up And set it up it was great well worth what I paid for it no it’s covered so on those dog toys go flying TV is covered

I really like my TV it looks very nice it meets all my expectations it is just excellent

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

I generally purchase protection plans for large ticket items and for smaller ticket items if the costs of the protection plan does not exceed 15% of the purchase price which is still a bit high. I have had to use the benefits of a protection plan before and for the most part it is worthwhile. Seems that the satisfaction level is largely based on the store's management policies and store reps. In a worst case scenario it's good insurance if you have product failure and or need support service.

Good option if you need to use the service to service electronics

NA did not use Geek Squad this time around. Sorry.

Very helpful great service excellent protection plan!

Friendly customer service took care of my problem very quickly

Apparently, this is an excellent warranty according to all my answered questions about how the warrant works. All I have to do is call the Best Buy store if I need assistance with my TV. The TV stays at home, and I am glad about that since it is mounted on a wall. The technicians come my home if I ever need assistance. I feel really comfortable and happy that I bought a 5 year warranty.

Worth every penny to protect your purchase when getting a new OLED TV.

The children mounted my television it’s so easy to do