Customer Ratings & Reviews

The Geek squad was great from start to finish. Processed my warranty tv replacement and reinstalled when promised. No complaints, loved the convenience. Thank you.

The children mounted my television it’s so easy to do

Great service helped wirh my return and loaded my tv in my car

very helpful overall. they knew there business and explained to me what i needed.

I got it for a 5 year extended warranty, I feel more protected

Hope not to use it, but its good to know it is there.

Essential purchase for high end electronics. A MUST buy.

If you do not buy this and your item has a hissy fit - getting service on it is EXPENSIVE... so good luck if you do not buy this coverage. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Always recommend!

I loved it, it’s one of the best stores I have had smooth purchases

Love that this came with my purchase! Makes me feel secure with the product

Its a great service and i would do it again but my needs have changed.

I've never had to use it but friends of mine have and they said that Geek Squad is awesome

Fortunately I got a working TV and have not had to test the warranty yet, but this tv will get used a lot in our bedroom so I got the warranty for 30.00. If it quits the cashier said I could just replace it for a year then they will fix it or refund my money when something happens.

Not many places will come to your home and repair appliances. The geek squad does. Purchase with best buy and get your moneys worth with this extra benefit.

Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

Best warranty for electronics! Feel much safer with the Geeksquad.

Always a needed purchase. Just in case. I love the Geek Squad!

I don't recall buying this protection in August 2020. But I have bought the Geek Squad protection several times before and am very very happy I did. Service is always professional and helpful, although the line and wait was long one time. It is a risk/reward calculation - is the coverage likely to be needed. Like other insurance, you never know - but when needed, it is worth the cost.

Absolutely excellent decision as my TV needed a repair within 12months and completely replaced within 24months. WARRANTY was well worth it as the service was great and the replacement went so smoothly that we had new TV on the wall within 3days.

Definitely protect your stuff people. With all the tech we have you should know by now that things break and or stop working for no reason sometimes.