Customer Ratings & Reviews

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

The service is good & quick and they mounted my TV and connected to all devices.

Best warranty to get for your TV Computer Phone and every other electronic you have

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.

I haven't had the chance to use this but I'm happy I have insurance on my products.

Best extended coverage on the market in my opinion. The first OLED tv I owned suffered from Screen burn in. This is the only coverage I know of that covers burn in. They replaced my TV with the same or newer model. If you are making a high dollar purchase make sure to protect it.

Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

The Geek Squad is always on call when you need help with the product you bought

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

My Granddaughter is so proud of this Vivo tv I most Definity will buy again good quality and picture.

I always get the Geek Squad protection they always to a great job if needed

We purchased a 65 inch Sony O Led and debated over the 5 year warranty. Since the TV was expensive and had new technology, we decided to go ahead and purchase the 5 year warranty. Hopefully we won't ever need it, but we have peace of mind in case we do. No deductibles either. We feel confident in the plan.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!