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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30369 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 30,369 reviews
  • Rated 1 out of 5 stars

    scam….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is a scam; it doesn't cover anything. It covers the same things as the manufacturer, and the manufacturer covers them for free. I recommend you don't buy it; it's absurd and ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Using Geek squad is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the protection plan. It's a "just in case" that is good to have if something should go awry. I have it for my desktop and have renewed it to keep it in tip-top shape. It is worth having.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    installed quickly

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gs service, installed my tv perfect and still have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our wall mount.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a 70 inch Flatscreen 4K television and having the protection (in case something happens) is well worth the NON-worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a TV that the kids will use and will probably need a repair down the line. Geek Squad always does a good job repairing, replacing or reimbursing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How was the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, excellent service. The tv is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked great. Great service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for dishwasher purchase. The last LG we purchased only lasted 2 yrs. and then we purchased a GE dishwasher and it only lasted 1 1/2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 start service at a great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star service. I love that they will come to my house to repair or replace the tv. Its really nice I do not need to transport it back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a necessity with an expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is always best to get that extra protect! For the just in case something happens. Cause we never know what could or will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy offers an additional protection for things that you buy at a reasonable price, and will take care of any problems that arise quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always recommend Best Buy's Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Best Buy's Protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent knowledge able agent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

    No, I would not recommend this to a friend