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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30393 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 30,393 reviews
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to visit Geek Squad because my Portable Hard Drive corrupted. I am an Online Radio Entertainer, a Videographer and a Photographer. All my files were this drive. The staff was very knowledgeable about the different plans that Geek Squad offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good still working I always purchase my electric devices from Best Buy they the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. Would recommend to anyone one purchasing an expensive item. Piece of mind knowing you item is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek protection with your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year protection is worth every cent of cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke some Items and they covered it with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on a product that I purchased previously that I could’ve used this insurance policy I learn my lesson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my new 65inch Samsung TV. I hope I never have to use it, but I wanted my new TV to be protected, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and reliable. Overall excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe and secure for 5 years Best buy hasy back with fill in home service.No worries about failure breakdown or surge issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get piece of mind with the geek squad... Insurance on my sanity... due to my business revolves around technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self Installed/Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV has all the features you need including Apple TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV turn on and off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help where to contact imsurance ? My TV been acting up! It tuens on and off and does not wanna get rhe wifi . HELP PLEASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekplus2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to get the warranty. Samsung has a tendency to get a vertical dark are on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful! If you have any situations with your tv, you can rest assured and feel good that you got insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty just in case in 6 Months I had Problems with TV they came out 3 Times to fix it the 4th time I got a brand new TV because I had this Warranty Best thing I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone buying any Samsung product should definitely buy the warranty. Their quality has gone down in the last 5 years

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad delivered my TV on time!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been friendly, punctual and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been squard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty program at an affordable price. Coverage is more than any manufacturing warrant I've ever came across

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green squard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding warranty. Covets just about anything that could go wrong. Covets from power surges to accidental mishaps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Setup and Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek did a job, it was a clean and neat setup. The Geek Squad took the time to go thru all the functions on the tv.

    I would recommend this to a friend