Customer Ratings & Reviews

Seems like a solid and straight forward warranty. I always get coverage for electronics

like this one. set it up just fine. hope this tv lasts.

Their is no other store with the backup to an accient or issue like best buy. They are the best at protection

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

The best decision when it comes to appliances Highly recommended

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

Thank you very much for everything you have been given to us

I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

Having this is like having my own nerds in my house for anything

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

Very professional and always accurate. Geek squad has never steered me wrong.

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

The Geek Squad is wonderful. I had a stroke and needed help several times. They were great and walked me through to resolve any issue. I would never use my computer without knowing they were there to help.

I recently started having a screen issue with a TV I purchased from Best Buy; I had also purchased the Geek Squad Protection Plan. My TV was still within the extended Geek Squad warranty period. Honestly, I expected a major hassle trying to get my TV repaired/replaced. However, within a couple days Geek Squad determined my TV could not be repaired, offered almost the entire original purchase price, and applied it to a new TV of my choosing. The process was seamless and efficient, and I could not be happier! Needless to say, I once again purchased the Geek Squad Protection Plan for my new TV.

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

Already purchased an extended warranty, I know Best Buy will take care of me, if needed.