Customer Ratings & Reviews

The extra protection through geek swap squad was reasonable for the time covered.

They helped me choose a product in my budget and size range

Feels good knowing my things are protected if something happens.

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

Beautiful television picture. I am very happy I bought it.

These guys are top notch and would recommend any customer who buys a new TV to buy the Geek Squad Warranty. They were very helpful in explaining the operating system of my 86 inch Lg Tv. Noland made some changes in my hookups to make the system easier to use. Made some adjustments to the picture quality and explained what he was doing so I would understand why he made the changes. Made changes so I could just use my Dish remote instead of using 3 remotes for the TV, Receiver, Dvd and streaming. Don't hesitate to buy the Geek Squad, its worth it for sure. Happy Viewing.

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.

One of the best AMC provided by BestBuy. It is always recommented to get this protection for the peace of mind for costly devices. Pros: 1) Excellent service. The excecutives how handle our calls will make sure we are comfertable and serviced well. 2) Ease of contact - 24X7 some one is available to help us. 3) Knowledgable service persons - The person who comes home for the service / at the station are well knowledgable about the object they are working on. 4) Excellent exchnage policy. If the object is non repairable, the company will refund the fill amount (including the tax) for an excange (if the same item is not available any more). The cons i felt on this program 1) Little more expensive than the other company AMCs. 2) Some time in-home appointments takes some time (but sure it will happen with in a weeks time )

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

I love geek squad. They answer all my questions and are very professional.i

I like having a piece of mind should anything go wrong.

I always purchase the extended warranty with all my products at Best Buy. Geek Squad are alway professional, prompt and very knowledgeable when dealing with the issues I have had with my products. However the best thing about the warranty is the procedure for replacing repair or just providing you with an in store credit for replacement at the cost you paid for the product if they do not have a comparable replacement.

I will always get a warranty on anything I buy from Best Buy

WOW, This was a great buy for the price for this tv,and with the help that we received we picked the perfect tv for the room we put it in. There are no complaints on,color or picture. Sound was fine but with the great service we got the best sound bar witch i will leave a review on it as well.

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

I have other products that the geek squad have fixed for me and I am happy with their service