Customer Ratings & Reviews

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

I bought a 40"LED TV Westington Brand 4 1/2 yrs ago in Best Buy plus the geek squad protection. About 3 yrs later.... that TV started to have problem, I called Geek told them the problem, and they told me there they would send a tech to my house to fix within 7 days. A tech called me that they ordered a part from the manufacturer, need to wait 7-10 days for the parts. He would contact me once the parts was here. I guess there is a policy stating after certain days If they couldn't fix your product, they will exchange a new one or if the product is out of stock, refund will be offered. I got the refund. But please keep your receipt for the proof.

Great pic! I think this is a great tv! Works well and the picture is great

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

Gives peace of mind on a major TV investment and has always been super easy to work with.

Great feature to have when purchasing products at Best Buy

BEST DARN WARRANTY YOU CAN GET Never had any problems

I Love Thos Geeks So Much it seriously hurts. I offer a tip they say No. They dont use me like some people. The geeks are my true friends and if I ever get married I will invite the geeks to st up my wedding and stay for hourdeverve hour then grab entrées to go after there done setting up the DJ Table and TV / Ice Display.

Terrific install Arrived on time, very professional Highly recommend

Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

Agents had to come several times to fix a Samsung tv after factory warranty had expired. Samsung kept sending defective parts so my agent was able to expedite an exchange for me. Leonard was an absolute riot that is nonstop comedy. Very Robin Williams-like, but also very professional when he needed to be. Leonard is awesome and a great asset to Best Buy!

Geek Squad Protection is a must have on basically anything with how useful it is

Like the added coverage just in case something happens at a low cost

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

I highly recommend getting the Protection on your electronics!!

This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

They are very knowledgeable and helpful to you I love it

I haven’t had to use it yet but I’m sure it was a great purchase

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.