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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30278 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 30,278 reviews
  • Rated 5 out of 5 stars

    Geek Squad vs Amazon TV warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not order this set up service. Was informed that this is a much better warranty and that you stick by it as Amazon does not stick by their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent OLED warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to protect your purchase when getting a new OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but friends of mine have and they said that Geek Squad is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good deal.. except when they use a contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this with a tv purchase, bought a dishwasher a few months later and got free install and haul away of old dishwasher They did send a contractod to install it, they put a screw through my counter top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option if you need to use the service to service electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this came with my purchase! Makes me feel secure with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly customer service took care of my problem very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service helped wirh my return and loaded my tv in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a 5 year extended warranty, I feel more protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it’s one of the best stores I have had smooth purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful great service excellent protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The children mounted my television it’s so easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort of my subscription. I did not need support to mount or get the new Samsung 32 inch TV up and running. I may have to call them as the HDMI cable and this cable to the DVD player is an accessible so I’m going to have to put a new end on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NA did not use Geek Squad this time around. Sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled Insurance is Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential purchase for high end electronics. A MUST buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope not to use it, but its good to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles when TV failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our previous TV. It failed just a few months before the protection expired. I called the Geek Squad, described the issue and he told me it was not repairable and I could exchange at the store. We bought a more expensive TV and only had to pay the difference. Very smooth and easy transaction. And very much worth buying on expensive items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review nothing to say pleasure dont as me ha my use the stevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for electronics! Feel much safer with the Geeksquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

    I would recommend this to a friend