Customer Ratings & Reviews

Geek Squad protection covers everything, very worth it when there is an issue with a product

There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

Worth every penny. Had to replace 2 tv’s due to lightening. With Geek SQUAD PROTECTION now we have replacement courage if this happens again. Like all insurance hope you never need it but just in case we will be protected.

I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

It brings much relief knowing if i have any problems with my tv the greek squad is there. So far i havent had to use it but by y he time these 2 years are up I'm planning tp extend my warranty...

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Best purchase I have ever made! Three years after buying a new TV, it broke and could not be fixed. I was able to get a brand new, and bigger TV for free! I, of course, renewed my 5 yr plan, though I hope the new TV lasts me a lobg time!

I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

Have not had to use their service yet on new tv but have had great response when needed on computer

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

These plans from Best Buy are very valuable. I have bought them in the past and had to use it for my last TV. It definitely paid for itself.

TV has stopped working again for a second time. Will not start again for no apparent reason now. The cable modem appears to be functioning normally, but the TV will not light up or produce any picture or sound. What am I to do to restore TV service? Your record will show this occurred before. We need a resolution soon. Thank you for your attention.

Good …………………………………………………………………..dddddddddddddddddddd

Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

Protect everything as long as you can...technology is always messing up.

Helping with tv and ect had no problems with no warranty here