Customer Ratings & Reviews

The first TV worked for about 4 days and had to be returned. I have had this TV for about 6 month’s and have had no issues so far. Best Buy picked up the bad Tv and brought me the new Tv to my residence and I live about 1 1/2 away from any Best Buy.

My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

Always a good idea to get when you are purchasing open box items or electronics for kids.

I love the fact they offer alot of different services!

I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

I have had this warrenty before was never dissatisfied.they always took good care of my tv

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

I love the Geek squad. They are honest and let you know if they cannot fix your product.

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

Best customer service. Everyone was so helpful and nice. 5 star

I have opted to take additional Geek Squad Protection on most appliances. A few years ago I bought a dishwasher that kept breaking down. Thankfully the Protection plan made it simple to get it fixed. And after the third problem, they replaced the unit without any hassle. The protection plan more than paid for itself.

Awsome a must have for kids! Since there so careless about there belongings at a yound age

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.