Customer Ratings & Reviews

Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

Geek squad protection is absolutely worth the price.

The best by gueek squad is the best in the city of Framingham I recommend every to fix all kinds of electronic at the desk of geek Squad . 100%

I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

Haven’t had to use it (knock on wood) and hope it isn’t needed for the life of the TV. Nice to know it’s in place if needed.

I was able to exchange the TV due to some minor defects and it was done very quickly.

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

absolutely worth it for the peace of mind when it comes to those big purchases.

Their is no other store with the backup to an accient or issue like best buy. They are the best at protection

Seems like a solid and straight forward warranty. I always get coverage for electronics

I recently started having a screen issue with a TV I purchased from Best Buy; I had also purchased the Geek Squad Protection Plan. My TV was still within the extended Geek Squad warranty period. Honestly, I expected a major hassle trying to get my TV repaired/replaced. However, within a couple days Geek Squad determined my TV could not be repaired, offered almost the entire original purchase price, and applied it to a new TV of my choosing. The process was seamless and efficient, and I could not be happier! Needless to say, I once again purchased the Geek Squad Protection Plan for my new TV.

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

I love my tv with all my Roku apps already on there.

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

Geek squad was very fast when i had to get new tv because my went bad very nice on phone and because they couldnt get the tv i had they got me a bigger on and just as nice probley better and i wanted bigger from the start but couldnt find what i wanted but when mine didnt work any more a d i calles them and after they checked everything i got the help i needed and they found what i wanted and were right on top of it zi will never buy from any were else after that any were else and it would be a problem but not best buy tbey are great and i stick by them and now i have all my friends and family doing the same thank u beat buy i will never by a tv from any one but u

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

The best decision when it comes to appliances Highly recommended

like this one. set it up just fine. hope this tv lasts.

The Geek Squad is wonderful. I had a stroke and needed help several times. They were great and walked me through to resolve any issue. I would never use my computer without knowing they were there to help.