Customer Ratings & Reviews

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

The performance is outstanding overall. The color rendering is flawless, and the motion interpolation works exceptionally well. I highly recommend this for a living room or bedroom with minimal windows or limited direct sunlight for the best viewing experience.

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

Best Buy has excellent customer service regarding their service plan protection. When used, they actually repair the issues or replace when needed.

The extra protection through geek swap squad was reasonable for the time covered.

It was an excellent buy you came in handy when my TV went out it was only 4 years old but still I got a brand new TV with very little problem The geek squad was exceptional and the gentleman who worked in the TV department he did an excellent job he found the TV I wanted and he even carried the TV to my car for me because I am disabled

I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.

Had an issue with my Samsung sound bar after attempting to trouble shoot it they ended up just giving me store credit and letting me upgrade to a newer version without any issues

BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

Have gotten geek squad protection in the past for a tv and just before it ran out, my tv started having issues. Best Buy could no longerfix the tv, but they made it right. Absolutely paid dividends

So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.

I have other products that the geek squad have fixed for me and I am happy with their service

Feels good knowing my things are protected if something happens.

I love geek squad. They answer all my questions and are very professional.i

They helped me choose a product in my budget and size range

Beautiful television picture. I am very happy I bought it.

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

Haven’t had to use my Geek Squad team as of now. Love my new Samsung TV and sound bar!! Have used the squad years ago and it was as a simple easy process. Thanks Best Buy!!