Customer Ratings & Reviews

5-Year Standard Geek Squad Protection 5-Year Standard Geek Squad Protection If you do not buy the 5-year standard Geek Squad protection plan for any TV that you would buy then you might as well not purchase a TV because you are just working against yourself in the long run when you could upgrade to a better TV and just pay the difference especially if your TV does not work properly or geek-squad cannot fix it. Best Buy's replacement plan is by far the best warranty ever provided by any electronics store and cannot be compared because they have helped me for the past 10 years because the devices that I would buy in truth always turned out to be those odd devices that they either don't have on the Shelf anymore or I have too many times where they came and fixed it but something always went wrong with it within five years so get that protection plan and Best Buy will take care of you they have taking care of me they will for you

I love geek squad. They answer all my questions and are very professional.i

Feels good knowing my things are protected if something happens.

They helped me choose a product in my budget and size range

The agent explained the extended warranty to us in a very easy to understand way, and we bought it because of that. Often this information is confusing. His presentation was not. Good job overall!

I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

Haven’t had to use my Geek Squad team as of now. Love my new Samsung TV and sound bar!! Have used the squad years ago and it was as a simple easy process. Thanks Best Buy!!

Beautiful television picture. I am very happy I bought it.

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!

I just got a 48" Lg B4 OLED TV. I decided to get the 5 year Geek Squad extended warranty, to just put my mind at ease. I thought that any repairs after the first year might be pretty expensive.

I will always get a warranty on anything I buy from Best Buy

I like having a piece of mind should anything go wrong.

ALL modern electronics should be under and Extended Service Plan. From TVs to Computers, and Smart Phones, it seems, these days, that electronic devices can fail at a moment's notice. I've always believed in protecting my purchases with Extended Service Plans, and Geek Squad's Service Plans are no exception; I HIGHLY recommend purchasing a Geek Squad protection plan for all sensitive electronics.

The Geek Squad five year protection gives me peace of mind even if I never need to use it

I bought the 5-year protection plan for my TV and boy am I glad I did it Best buy's been honorable and keeping the terms and conditions and replace my broken TV I was a hero for my family

I am happy that I purchased an insurance plan for my new TV. The price offers peace of mind, in the event my TV encounters an issue and needs to be replaced.

They help me with the microwave installation, super great polite personnel

I've purchased all of my electronics, appliances, and cameras from Best Buy. And I not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! 10/10 I DEFINITELY RECOMMEND!

Best Costumer Service for Repairs or you get a brand new replacement guaranteed.

I ordered TV online told my wife to pick it up at Tacoma, Wa best buy order number: BBY01-806230967350 I told her that it was an open box that was the description given prior to purchase. Our thoughts was its in the "openbox" and it'll be ok transporting in our rav4 laying down but we were wrong. While my wife was picking up the TV the employee's were laughing at her because it couldn't fit in our car. The manager noticed and offered to get the TV delivered with installation. When the TV got delivered I was present at this moment this geek squad guy said that my wall stud were more apart than usual which was weird to me. While they were unwrapping the geek squad guy told me not to take off the tape around the edge of the TV until I get it installed on the wall. The TV didn't get installed because of what he stated, he told me also that I should purchase a different mount for my TV because the one I got was too small for my stud. Few weeks came by (I was out of country for work trying to helped this pandemic issues) and I decided to measure this wall stud and this geek squad guy is probably wrong about the stud being too far apart and yes he was wrong. While taking the TV edge tape I realize there was a crack with hole on the side of the TV (see pictures). Do y'all realize now that I've played like a fool?