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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30222 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 30,222 reviews
  • Rated 5 out of 5 stars

    Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need to use, I’ve had nothing but great service. I would recommend to anyone who has purchased appliances, computers, tv , games, etc to purchase a warranty .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service plan comes in handy so I always buy to protect my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not yet used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope not to have to use it. Ask me again in 4-1/2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad would be great if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, hopefully won't be needed but will have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is SMART!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year protection plan was a must when purchasing such an investment and the price really works out well when you consider the full coverage you receive during these 5 years of usage. I know from the past it paid off when a former HDTV got glitchy at the end and it was replaced. That's what this is all about - "protection" on your hard earned dollars spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont need to use it ...but if i do im sure geek squad will come through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, neat, left no mess. Made sure all connections displayed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the price! I would recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best opinion ever.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD AT BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD it always a great servicevto have for purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget to extend the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection if you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a plus to buy a protection package in my opinion. Geek squad seems to be making their protection packages more affordable which is a plus. The warranty covers a remote control replacement too and that could be beneficial with small Children’s and dogs. However trying to get help when needing to use the warranty can be troublesome and time consuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not ever have use it! My mother made an appointment with them. When I say they was constantly asking her questions about her issues. Resolved her problem. Was ver respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one five years ago and my Television went bad 3 months before it was about to expire. I was given a full credit towards the purchase of a new television.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for tv hopeful we never need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased as the tv developed a bad panel and was not fun to look at. Use of the warranty was very easy and painless.

    I would recommend this to a friend