Customer Ratings & Reviews

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

They were very helpful with exchanging a TV. I was very happy with their knowledge

I glad I purchased the additional coverage. It puts me at ease knowing if something goes wrong with the TV, I will be in good hands. I just purchase another TV and soundbar and wireless surround sound speakers today. I purchased coverage on all 3 items. NO worries.

I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

The warranty is definitely worth it. Make you feel secure on purchase

My TV broke within the 5 years and I’m 10000% glad I got the extra protection. They gave me money for a new TV (due to it was more expensive to fix then a newer one) best part was the price was enough for me to get a bigger TV with the same brand, no off brand cheap stuff, MUST HAVE !!

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

They mounted it ok just not where my wife wanted it. Not really their faults

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

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I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

excellent service and above all they have people who speak your same language

Geek Squad protection is awesome. For the large Home Theaters they come out to your home to fix or verify unfixable and they have always been very quick and competent in assisting me with the next step needed. Geek Squad Protection is the best buy I've ever made with you!! Thanks Best Buy.

Peace of mine to have this coverage for a few more years.

Excellent service. I think anybody should purchase when getting electronics to Best buy

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.