Customer Ratings & Reviews

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

If your buying electronics you better purchase Geek squad warranty.

Worth the extra money was able to get my broken tv replaced

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

Geek squad service has been great so far. They helped me out in store when I had questions.

Amazing television at a great price!!! Best Buy for the win!!!

I haven't needed to use Geek squad yet for this TV. Great picture for the price. I was really surprised at the minimal operations manual, you have to download it for details- the docs they provide should highlight or give a link for it. Overall very happy with the TV

Helpful with all my questions very knowledgeable about product

It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

Great store and delivery service. Would definitely recommend.

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

I have had to use this and I hope I won't need to, but it was a great price.

Super helpful to have - I've heard horror stories of tvs breaking in moves

I always deal good with the Geek Squad they haven't let me down yet thank you.

Guys came on time very polite and had manners asked me where this item was going and brought it in offered to give me a hand with putting up but I was in a bit of rush so decline their help.

Geek squad has been awesome not only did they accepted to take a look at my TV once they found the problem and we're unable to fix it they were very truthful and kind to refund me what I had pay for the television. I was eskeptical in regards to their service but they are amazing.

It is a nice basic 4k smart tv, but the operating system is just so different for me, and it doesnt get some streaming channels, 1 very important to me i ended up getting an Amazon fire stick. It only has 1 hdmi connection as well which is really a pain. Another thing i had to add onto this, an hdmi splitter which worked ok for 1 day. Oyy.

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

Makes me feel safe I have professionals that will work on my products.

The agents mounted my TV and installed all my speakers and hooked up my subwoofer, Satellite DVD, and all my extras in every room, they also went an extra step and were able to have the cords come out near the electric plugs so the wires were not hanging everywhere. Very professional job and they were very nice during the process.