Customer Ratings & Reviews

great team. great support. attentive and responsive

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

This is definitely worth the price seeing how TVs these days are made with lights that can burn out quickly. So I have a peace of mind knowing that in the next five years I can get it fixed and not have to worry about it. Would definitely recommend getting this if you're going to buy any electronic especially TVs.

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

Cashed my last 5 year warranty in when 75” TV had a bad motherboard. Purchased again. It’s 20% insurance that something will happen in five years to a very complicated electronic. Becoming more and more a required cost of ownership.

I chose to get geek squad protection for 2 years for 43.99 literally covers anything will replace brand new instead of the best buy protection because that one was only for 1 year at 199.00 for a membership yeah ok nice try

Its a basic protector but money well spent. Make sure you update your surge protection! We had an old protector that shorted out TWO tvs. We didnt know the first tv went out because of the old unit but we learned the hard way.

Love it anytime i need help they are there to assit me

Picture and colors are good. Great for gaming in a bedroom.

The agents helped me load my tv to my vehicle very positive

This helps to be be at peace as modern day televisions have softwares which generally gets messed up after a year. Also, generally usage of TV is very high and hence I would recommend 2 year top up to all especially my previous TV with other company not Samsung got messed up exactly after a year and I was out of warranty.

I had a problem with my tv they sent someone out right away. The person cane with mask for his and my protection. He was very professional and very nice. He took care of the problem and left. I am glad I purchased the insurance because everything was covered.

The geek squad is also so helpful with computer and tv repairs.

I have the plan in case I need it, these days products last a lot longer than in the past.

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

I actually upgraded my Geek Squad PP to 5 years prior to delivery

We got this sound bar because our tv sound was not enough. We got the 5.0 to amplify the sound. Was presently surprised when we discovered that this sound bar was full range with amazing bass.