Customer Ratings & Reviews

We got this sound bar because our tv sound was not enough. We got the 5.0 to amplify the sound. Was presently surprised when we discovered that this sound bar was full range with amazing bass.

I actually upgraded my Geek Squad PP to 5 years prior to delivery

The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

Always get the extended warranty. This is my third TV that I’ve been able to use the warranty value toward a new TV.

Having access to support from Geek Squad agents is always a plus!

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

This was protection for an Open Box TV. I have already reviewed that TV as excellent and the warranty was not needed. I cannot say I would recommend the service since I did not need to use it but if you are purchasing an open box I guess, like me, you may wish to buy the warranty as it still was cheaper than the full price of a new set.

We would never buy a TV without a protection plan. On a previous TV we bought years ago, it came in handy. It wasn't able to be fixed and the plan let us replace it with a new TV. All we had to pay was the difference between the two TVs and a new protection plan. Was well worth the extra money for us for that situation

What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

good tv , great picture. wonderful size not too big or too small

The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

They are very helpful. Always know exactly what to do and get the problem solved.

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

I always buy the protection when spending nearly 2000 on a tv. Bought the KS9500 and within the first 6 months, the screen displayed a line of dead pixels! Glad I had the protection.

Have not used yet but wouldn’t buy the tv without purchasing

We purchased a Microwave for our granddaughter going to college. It was reasonably priced and she was happy that shew had coverage during her next 4 years at college.