Customer Ratings & Reviews

Thanks for standing behind your product best buy have good prices on there products

This TV does so much still finding new things daily. We love it!

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

Just always get this. Its saved my @** so many times, with tvs, speakers, headsphones. Just spend the money, its worth it.

We had a 2 warranty and had to use it two months before it expired got a full refund for original purchase and was able to buy a new tv the same day !!!!!! Great service

This is a must get if you want to get the absolute most from your tech or appliances. And hopefully you dont need to call on them for much but its great to know they got you when needed. Always helps to have pro on call.

I didn't use the geek squad for this item, although I have heard so many good things about them and thier prompt services.I would definitely use them.

Geek squad serviced my tv. Weren’t able to fix so they gave me store credit for old tv and I was able to purchase a new tv for no cost. Awesome!

Always get the protection. With our a doubt the best coverage for all items.

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my Sony X90J in case anything happens after Manufacturer Warranty expires & I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

It’s worth it to get protection for my tv if anything were to happen

I am very happy with my new television. Good reception and clear picture. So happy I purchased it for me

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

I have not had to use this protection as of yet however, I am sure they will take pretty good care of my product.

Great Service, pleasant and helpful staff. Very Accommodating.

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

Never remembered that I had this but didn’t need it

Keeps me at ease. Good to know that accidents are covered.

I have always purchased coverage for my electronics (pricey ones) I have had great experiences with Geek Squad protection. MY son has had to replace his Laptop 2 times because of breakage and both times it was covered they were $1200.00 Laptops. Mine was also replaced $800.00 no charge. The cost of the protection for physical damage isn't cover with the manufacturers guarantee, but it is with Geek Squad.