Customer Ratings & Reviews

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

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Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

The service is good & quick and they mounted my TV and connected to all devices.

Best warranty to get for your TV Computer Phone and every other electronic you have

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

Peace of mine to have this coverage for a few more years.

This only cost $20 and since replacing it would cost a lot more than the original price of my open-box, on-sale TV, I figured it was worth it. I don't usually add this type of insurance, but for an open box TV, it seemed reasonable. I would recommend this to someone who also got an open box or a refurbished TV to be on the safe side!

My Granddaughter is so proud of this Vivo tv I most Definity will buy again good quality and picture.

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

I haven't had the chance to use this but I'm happy I have insurance on my products.

The Geek Squad is always on call when you need help with the product you bought

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!