Customer Ratings & Reviews

I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

It was good quality and service is good , order delivered on time

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

Im the type to always purchase my warranties to cover all of my products

I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

Always happy with geek squad great customer service

I have used Geek Squad in the past while not actually paying for the service. They have always helped me and with today's technology, I decided I should pay for this service to have like you would with any insurance. I think if anything goes wrong with my t.v. I bought this for, it would be a necessity to have. Great customer service and well worth it.

All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

Always recommend on electronics I.e. TVs you purchase the extended warranty. I had a tv that was four years old and started to have problems. Well the part that needed replacing they didn’t make any longer. Fortunately I had the extended warranty and got a new TV.

With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

I can feel safe with the coverage , I have now. Had a TV that seemed perfect in the beginning, however, I didn't notice the sluggish remote signal, after the 1 year warranty on $1300.00 worth, BB still swapped it out. Proud of the $169.00, I spent on protection.

If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.

Very useful when I had an issue with a product I had to return.

The geek squad is always great. Anytime I have needed anything it has been easy to get handled.