Customer Ratings & Reviews

a must have when you purchase a TV, this alone saved me thousands in the repolacement process. My TV started to have pixels go bad (white lines accorss the television) in the top right corner. I was able to have geek swuad take a look and they said its no good and issue me a credit for the TV through the insurance. Withour it i would have paid 3k plus tax, with this insurance i paid a third a got the new insurance...

I purchased the 5 year warranty plan for the protection for my new appliance. I wanted a warranty that would be beneficial in case I had any problems with my tv.

I am never the type of person to purchase an extended warranty. After some consideration I ended up purchasing the Geek Squad protection plan for my LG CX series OLED, I had it for several years and one day I noticed pink and grey horizontal lines on the lower half of my screen. I immediately called and scheduled to have one of the techs come out and diagnose my screen. The tech informed me that the cost of a new panel exceeded the allowable amount for replacement and they would actually replace my Tv for a newer generation! I could not be happier with my experience with Geek Squad and I will continue purchase a protection plans for years to come!

The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.

Excellent clarity and color. Highly recommend it. Sound from tv speakers is decent and gets plenty loud. The Samsung OS is ok. At first had issues connecting to the internet so had to factory reset the TV in settings and so far so good. Price has gone down by 300 bucks in the last few months. Wait a bit more and might get cheaper lol. By then something else better would come out but for tv movie steaming this really is plenty. Haven’t played games on it yet. But hooked up my laptop with hdmi and works flawlessly.

Product performed and it was everything as described

I've had the 65" QD7 for a couple months now. It's my first 4K TV and so far I'm pretty impressed and happy with it. Especially considering the price. I bought it to get the most out of my gaming systems. Great gaming features, good picture, and decent sound for this price point. This TV works great with PC, XBOX, and PS5. I primarily use Nvidia Shield TV for streaming, but the built-in Google TV is nice and works well. Hopefully this TV lasts. I got an extended warranty just in case it doesn't and still didn't spend too much. Finally movin' on up from 1080p and 1440p.

With a tv that didn’t fit in my car, they helped dearly with getting the return pushed back out (has to be rechecked by tech) and put it on hold til I could come back for my open box purchase! They, the first gentleman I spoke to on the phone to make the purchase & the whole best buy team at the location I visited helped amazingly!!!

I've never used the Geek Squad I'm guessing they know what they're doing and they're probably pretty cool

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

I have not had to use the Geek Squad for this product but you need to have the ability if you need them.

I hope I never need it, but I did buy one. It was not very expensive when I purchased the TV.

Geek squad is the best. The process was easy and fast.

Very nice tv and good quality. I like everything about it and it's perfect size for myself

If you have the means to pay for geek squad do it !! They are always nice and if u have questions they always answer them.

Can’t go wrong with the extra protection. It is needed because you never know when something will go wrong with your product.

Just the right size Tv for a small apartment . NO problems love it and the price was great. Bought the 5year warrenry for 30 BUCKS CAN NT GO WRONG

always there when we need them- I can walk in or call for remote help - thank you

I love my TV and I Iove everything about it and I love that I have geek squad it's a life saver best investment.