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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30099 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 30,099 reviews
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE GEEK SQUAD A COUPLE OF TIMES AND THEY HAVE ALWAYS HELPED TO FIX WHAT WAS NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I TRUST GEEK SQUAD

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind protection for my new Sony Bravia 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and policy. Cost effective too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing 5 year best earranty in the electronics business. Had an issue with burn in with my older B7A LG OLED and they came out immediated and replaced with new C version panel. No additional charge! Great insurance for any electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yrs and so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So mamy write recent reviews, well its been 3 years and the television is amazing. I absolutely love this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Servicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done a good job repairing our electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option to have. Last tv lasted about 5 years before died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend adding Geek Squad when buying from Best Buy. They set everything up quickly, answered all my questions, and made sure everything worked perfectly. Super friendly and professional—well worth it for the extra support and protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice. Replaced my tv right away when I had a defective tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value to have when you purchase items at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for Buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad are a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to leave the laptop with the above sihce of the drivers which handles the brightness went down as well new laptop got hit with it. The geek squad were excellent and they not seen this before but they reinstalled windows on both and the ultra brigh They htness was taken care of. They are a great team .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I've bought. No issues. Easy to use. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Where It's At!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have never had the opportunity to use.

    No, I would not recommend this to a friend