Customer Ratings & Reviews

In the cases where a device fails this is invaluable. Recently a TV lost the backlight and I ended up with a new TV. They replaced the TV and even refunded the unused portion of my Geek Squad protection.

Greatest thing I decided to get, I wouldn’t trade it

I had to use Gerk squads protection. They made it very easy to replace the AC.

great tv. looks amazing. and the sales rep was awesome and helped me out

Always get the warranty. It is worth it in the long run if you constant use the tech, Best buy is some of the best in the business at honoring its warranties.

Did extensive research for a 75” television before purchasing and it does not disappoint! Excellent picture quality and the 75” uses a different panel than the other sizes that’s bright and has a fantastic wide viewing angle, making this perfect for a living room. Coupled with the 2 year manufacturer warranty and optional added coverage from Best Buy, it’s almost impossible to find a better deal.

For the price of $20 which is $10 a year. It’s well worth having a warranty

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.

Great product and excellent customer service. The extended warranty is a must and highly valuable.

Only place i buy my electronics.. just make sure to get the warranty

Best Buy is like my Victoria's Secret! I shop there frequently and buy all my electronics there! A huge part of why is the protection plans, I cannot recommend them highly enough! I have been buying the Best Buy Geek Squad Protection plans on virtually all of my electronics for more than 10 years and have never been disappointed by the exceptional service. Not once! Ever! This is absolutely the best warranty service in the retail industry! It's in a class of it's own, there is nothing else like it. And I tend to be a hard customer to please!

The warrant is a great to have you know you are well protected

The Geek Squad 2-yr protection flew by faster than expected. These geeks know how to get the job done in a timely fashion. The protection is neat with no visible wear in sight. The geeks won't have you waiting more than a couple of minutes if not too busy to assist you. It has been a while since purchasing my device but no major signs of wear and tear. The geek that serviced me was exceptional. I was very impressed with the customer service.

I love this Best Buy protection the best ever peace of mind

I bought a 5 year warranty & glad I did. My tv lost its picture & I took it in & they sent if off. The one bad thing is the Greek Squad doesnt have tv repair in the story. They used to have it inside the store. I took it in at 4:00pm & didnt know you had to make an appt. The salesman sd i had to make an appt. So I took the earliest one 7:30pm. So i asked when would it be ready? He said about 3 weeks. I said you could travel to the moon & back in that time. So I took my tv & brought it back at 7:30pm. The made took all of 5 mins filling out the paperwork. So I ask him when will it be back & he said in about 3 to 8 weeks. I said oh my gosh that is to Mars & back! But I got an email in about 5 days that they couldnt repair so I got My Full Purchase price back! So I bought another one like it.

Geek squad are always life savers. I highly recommend their service if you’re ever in a bind

Love the Geek Squad. I have never been disappointed with anyone they have sent to the house. They are very knowledgeable and courteous.

Worth it especially since appliances are but built to last anymore

I bought a washing machine 4 years ago. I had a 5 year warranty.That came out and repaired it.No questions asked replace the computer bored thank you

5 week days to wait first tim then needed parts tell that after 3 days then another 5 days for a tv when the troubles is over for this tv i wont buy nothing from best buy maybe 30 miles away is too much for a store and geek squad leaves a lot to be desired i bougt the same tv thru amazon i should of kept it