Customer Ratings & Reviews

A must for piece of mind! Highly recommend! Things happen to tvs so why not?

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

Purchased 5 year warranty for an open box TCL TV R646. They were professional and helpful when advising on the 5 year warranty. I have no issues with tv so far but good to know I have that extra warranty/coverage in case anything happens.

This product is very good and I recommend it , it is reliable

Glad to know my TV is protected by Geek Squad. My TV is protected for 5 years for a convenient price. Last TV was destroyed during moving not taking the same chances again.

Coooolllllllllllllllllllllllllllllllllllllllllllll!

Our salesman was very helpful ! I knew what I wanted he pointed out a lot of the features on 75 inch TV. Was in and out of the store in record time .

Cheap yet reliable very easy for a customer to want to buy.

Very helpful when they are needed. They are very kind

The agents here are some of the most helpful computer folks I know. I do wish there was away to better communicating with these guys before I come to the store. If only for a brief 15-20 minutes conversation to see if problem can be resolved before bringing in and leaving with them. I have to have my computer to work and this would be of great help. Perhaps expand hours or have a virtual meetings scheduled all throughout the night. Your workers could choose for overtime or not answer and let some other person within the company say a 1000 miles away that would like the overtime. Make it easier and just ask for volunteers across the country and allow them to work out of there house for the calls that come in after hours. If that fails then I can ask my boss if I can leave it but that’s usually not the case.

Excellent product and price. My grandson was happy with it.

They are working properly and good service garantee

My TV I purchased gave me fateful service for five years. I was one month away from my BB protection plan expiring when I began to experience dead pixels across half of the TV's screen. I contacted Geek Squad by phone and they coordinated to have a new TV sent out ASAP. Received the new unit within five days. And they hauled the old one away for me too. As long as this new TV lasts me another five years, I'll be set!

We appreciate having a warranty for our new TV. It gives us peace of mind.

Had to use my extended warranty. Best Buy was very helpful and took care of the problem. They credited the full cost of my old tv to my new tv, Would recommend the extended warranty. It saved me a lot of money. Happy customer.

I have spent a lots of money over the years. Being a customer for over 30 years plus. And i haven't had to many return merchandise. And i am going to give Best Buy 10.

Tvs are made to break eventually, whether its the leds, motherboards, wear and tear, etc....devices aren't made to last anymore and they become obsolete eventually. Such is the way now.....I think its always best to get the protection plan.

I am very satisfied with the LG TV that has good sound a fairly good picture and I’m very satisfied that everything is working out. OK that’s all I can say about it right now.

I mean its honestly worth the extra $60 i think it was. It covers alot the manufacturer warranty wouldn't.

I hav conected my device for myself it s almost one year since i got it, it's great,,......