Customer Ratings & Reviews

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

Geek squad is a very good service for any electronic equipment. Excellent customer service

Very professional and very attentive in and out very quickly

The Geek Squad Protection saved my sanity after a major hardware failure, I brought my HP computer in to the local Geek Squad office for evaluation and repair. The agent exceeded my expectations and got the thing working again in a few short days. The Geek Squad also brought a laptop back to life. I consider the protection plan a good investment, both in overall cost savings for repairs, but reducing my aggravation with something fails.

Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

Just lost my TV after 4 1/2 years. They gave me back ALL my money in credit to put towards a new TV. The Upgrade is 5 times better TV, and with a $1000 credit, I only spent $1400....yes, I bought a top of the line OLED...that's why it was $2400, but affordable with the $1000 credit. This is the 2nd time that has happened to me with a TV in the past 15 years, and both times I got ALL my money back in credit for a replacement. ALWAYS get the 5-year on a TV. Even if it lasts the whole 5 years, it will probably need a repair, and that alone more than covers the cost of the warranty.

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

I would always get this warrant I hade it before and it always payed for it self

Love it for TV , never had any issues though but great peace of mind

My son's tv went blank a year after purchasing it. I bought the 5 year warranty for the tv. I called geek squad and they told me that tv was not in stock. So they upgraded me to the next best tv available. Three days later the tv was delivered and they took the old tv back with them. Service was on point.

Best Buy and Geek Squad have ALWAYS given me the best of care and service when it comes to their Protection Plans. Any time I have every had an issue with an item that was under warranty they quickly took action to fix my issue, whether it was to repair the item back to fully working condition or replacing the item promptly if it could not be fixed. Best Buy has always handled the situation to my fullest satisfaction. That is why I tell anyone who asks, my first choice will always be to get my electronics from Best Buy because of their Protection Plan!!!

It is worth the extra price for the extra warrantee. Highly recommended.

Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

Geek Squad was Excellent. They were very professional and answered all our questions. They did an excellent job installing our new TV entertainment center. Dallas was awesome!

I buy extended warranties on every electronics device and appliance I've purchase at Best Buy. Several years ago I bought a desktop gaming computer for my son for Christmas along with the extended warranty. He didn't take very good care of it and his mother helped things along when she dropped it and all the glass broke. In the third year of the three year warranty, I returned the thing for repair. Whatever part was needed was no longer available so Best Buy gave me a complete refund. I couldn't believe it! But I am now a believer in their extended warranty program.

Everyone I have ever talked to in the store was very knowledgeable and polite. They have installed a car stereo for me before and I currently have there insurance for a tv just in case something happens.

This plan offers great piece of mind to protect any of your electronics purchased at Best buy. Highly recommend purchasing the extended plans.

Love purchasing yheir insurance. Always feel like I'm in good hands in case of an accident.

In the past when I purchased my Samsung tv, my old one I just replaced, I purchased the extended warranty for that one. When it developed lines on the picture, within a day someone came out. checked the tv and was not fixable, I was given a number to call and a replacement arrived a few days later. Given the price for the extended warranty and the final outcome, it was well worth it. I purchased the extended warranty again for this tv, for "just in case". It is a decision I feel that is best for me.