Customer Ratings & Reviews

Purchased this with a previous tv and when the tv’s screen was starting to go, best buy was able to replace the tv. It was worth the purchase! They did a home visit to look at the original tv and then set up a replacement with a time and date for the delivery! Highly recommend!

These warranties are 100% worth the money! I bought a Sony A9G in 11/2020 and it died 11/2022, because of the warranty Best Buy gave me $1800 for the A9G, $100 less than I paid 2 years ago, plus I got to keep my A9G despite its pixel issue. I put the money towards the A95K and bought another 5 year warranty! If you spend $2000+ on a tv, it’s worth it.

Nice product. I dont regret buying this product. I recommend to everyone

TV is great. Knowing its coveres for 5 years makes it even better.

Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

The reason for the 4 stars is because of all the problems trying to set up the appointment to come out and install the Tv. I purchased a 55” smart tv. The installation appointment was changed 3 times. Other than that the service was great!!

Haven't had to use yet, but it is a great value to buy with electronics

Very reliable and software updates are quickly installed

Bought the warranty with our last TV and it died. So glad we did. No questions asked, repair or replace and you get to keep on trucking. Happy to buy the same protection on our new TV!

Always get the geek squad with my electronics. Its paid for itself time and time again

I am a warranty type of person. I have had to use the geek squad warranty on a previous television. I was really glad that I had it. The IT tried to walk me through a few things and found that the peace that was no longer working was not replaceable so we ended up with a brand new TV. Without the warranty and having access to a service rep, I don’t think we would have known how to fix it. Plus, the fact that they no longer made the part to fix it, we would’ve been out of luck.

I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

This service is a must when you buy a BIG tv. They will pick it up and bring you a new one Mine is 100” and heavy

Peace of mind for 5 years. Great add on value to your tv purchase.

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on

Worth having for peace of mind, however with my PS5 purchase experienced the worst of the worst. Had a PS5 failure within three months of the purchase, and because stock is extremely limited the benefit's do not apply. There are no consoles in store to replace them with so you end up relying on the manufacturer to take care of you. Worth buying for items in store, not so much with PS5

Always a seamless and reliable experience! It’s nice to have knowledgeable help when things go wrong.

Great warranty for all my BestBuy tvs I always get geek squad

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

I like to protect my larger purchase so this item was a good cost and length of time to cover the new TV