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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30279 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 30,279 reviews
  • Rated 5 out of 5 stars

    Saved my life after 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you pay that kind of money you might just as well have it warranted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, protection plan, and a professional crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to call them out or take any of my pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and set up. Amazing job. Wonderful guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FIXED ISDUES IN 1 CALL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Youngens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No, you're a Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust and will continue until they fail to uphold their standards. Literally, the reason to purchase at BB, even if you find it slightly cheaper somewhere else (and for some reason BB won't price match).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No like to expensive and illustration educational purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. It’s worth it because you never know with how stuff is built these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg where do I start i love my Pioneer tv I can play my ps5 and graphics are amazing I love how my movies is 4k I just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value OLED for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important service that I rely on for protecting my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivian TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty serivce plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question it’s a smart buy!! as equipment get more sophisticated there is more possibility of things breaking down. This is a great way to protect yourself, and ensure that you do not waste your hard earned money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost made it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never gone wrong by purchasing the protection

    I would recommend this to a friend