Customer Ratings & Reviews

They have kept my devices safe for all this time. Great value for the money.

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

Love having the protection on my products in case something happens, because you never know, it's better to buy it than not need it, than to not buy it and need it, especially since the plan is cheaper than having to buy another product! And Geek squad is always so helpful and know what they're doing.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

Have had TV for about two weeks. Love the TV for the price display/resolution is well above price point. Controls and interface with smart TV are well above average. One draw back are the speakers. I don’t know if it’s placement or the quality of speaker but they are not good. Made adjustments and still sounds like it’s in a barrel. If you get this tv buy a sound bar and you will be very happy. I recommend with this add on.

We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

To back up my purchase on a great deal on a 4K Insignia 50” TV set, I got the this deal on Geek Squad protection for FIVE years! This is a decent set and if it lasts five years, I will be happy. If it doesn’t I am covered! In five years I’ll be ready for an 8K set. It’s a good bet to purchase this extra protection.

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

Beautiful tv! Everything about it is amazing and I love it

I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.

I haven't needed them lately, but the Geek Squad is always there to answer any questions.

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

The squad delivered my new tv and removed my old tv. They adjusted all the settings and most importantly showed me how to make adjustments.

Geek Squad service has always been great and helpful.

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

Excellent TV. Best Buy always has the best prices and services.

Great knowing I have a dependable warranty unlike the typical Manufacturer Warranty