Customer Ratings & Reviews

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

Great type of...peace of mind. Hope i dont regret my decision.

Love the tv. Great picture. Not a fan of off the voice commands but other than that’s it’s great.

The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

The service they provide is top notch helped me with all my problems i had.

Haven’t had any issues with the tv to use it but for the reviews that o have seen should be a great service I always look @ the review and it sounds great

Oled is amazing! Owned for months and I don’t think I could go back to any other panel type. Great for all content, especially gaming!

This was protection for an Open Box TV. I have already reviewed that TV as excellent and the warranty was not needed. I cannot say I would recommend the service since I did not need to use it but if you are purchasing an open box I guess, like me, you may wish to buy the warranty as it still was cheaper than the full price of a new set.

Love the geek squad. The 2 gentlemen sent up all my electronics in a timely manner and moved everything for us. They were both congenital and informative. They also answered all my questions. It was so much easier to have all my new electronics set up because there was so many wires. I highly recommend geek squad.

We would never buy a TV without a protection plan. On a previous TV we bought years ago, it came in handy. It wasn't able to be fixed and the plan let us replace it with a new TV. All we had to pay was the difference between the two TVs and a new protection plan. Was well worth the extra money for us for that situation

We purchased a Microwave for our granddaughter going to college. It was reasonably priced and she was happy that shew had coverage during her next 4 years at college.

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

Very good and nice. Help me a lot really recommend.

The TV was a lot bigger than I expected!! I love the screen size and how loud it can get and how bright it is. The only reason I give it 4 out of 5 stars is because it’s sometimes slow. Perfect for my BF’s gaming TV!!

Haven't had to use it. Will use if need to. I know other people who have used it and said that they wre please with them.

I always get the protection plan a d the times I had to use it, no questions asked. My item was either repaired or replaced in a reasonable time frame.

I always buy the protection when spending nearly 2000 on a tv. Bought the KS9500 and within the first 6 months, the screen displayed a line of dead pixels! Glad I had the protection.

I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.