Customer Ratings & Reviews

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.

I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

The warranty covers everything for 5 years! seems like a no brainer.

Always got to get the protection plan. You never know when you’ll need it

must have this a five year extended warranty gives you peace for 5 years.

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

Great customer service by the geek squad personnel

Geek squad is good service provider with quick complaints actions

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

I purchased the extended warranty as I’m single and know nothing about electronics. I consider it an insurance policy on my mental health!

Had the TV for two years so far no problem five year warranty can’t beat it

Geek Squad service and installation is the very best! They are committed and dedicated to providing quality installation and service. The personnel are very professional, arrived on time and even called when they were on their way. I can’t recommend Geek Squad highly enough!!!

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.

I've said it before and I'll say it again: I always but the protection plans. I have a kid that can be hard on his electronics and this covers everything.