Customer Ratings & Reviews

5 years is unbelievable. That means I will still have a warranty when I get out of prison.

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

I’m having trouble with the picture freezing when the tv is on for Long periods of time but it’s a nice tv when it don’t freeze it don’t freeze all the time it may have been the settings I had it on. . Samsung works with spectrum for streaming your TV without having to buy additional equipment. Nice TV this is the 24” bought it to fit in my armor you may think this is small but once you start watching tv you don’t notice the size. I also have the 50” in my living room that one is fantastic

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

Vivian was a wonderful tech. She had my tv up and running in no time.

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

I haven't needed their services yet, but the warranty seems outstanding.

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

I am glad to be reassured if anything happens to my device

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

I bought this to cover the new TV i got at Best Buy. Have used Geek Sq protection plans before on laptops and that always went well. Decided to buy one for the TV because manufacturers today do not make quality products that will last - called planned obsolescence.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!