Customer Ratings & Reviews

I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

Trust the Geek Squad, they are real people that you can go speak with if you have questions or problems.

I have used them in the past when my computer was hacked into. Hackers really messed up my computer. I appreciated the service Geek Squad did for me. They cleaned it well. Problem was solved...and I got my money back from my Visa Card....The hackers were really stupid--committed fraud BIG TIME!

Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

When offered, get the protection plan. You never know whether or not your purchased item is going to be the one that fails. Get the protection plan. It's worth it to relieve any product failure headaches you may encounter.

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

Geek squad service are too good from best buy I recommend to everyone.

Really good product, bought for my brothers room and he loves it!

The agents are good people who are professional and good at their job.

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

It's worth having and I recommend it to anyone that's thinking about it!

I love the geek squad. It has always been a great investment. Peace of mind knowing it’s there if your product fails. When I have had to use the protection plan it has always been a seamless process with geek squad agents. I will not make any major purchase without having geek squad protection.

I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

I haven't use my warranty yet and hopefully i don't have to.

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.

The Geek Squad is worth every penny! It is always there to help out with the ever-changing cyber world. Always pleasant, patient and efficient. They take the worry out of dealing with technology! Glad they have my back!